US Mattress Review

(88 customer reviews)
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US-Mattress
US-Mattress has been providing mattresses to customers for over 16 years. We distribute our products through 275 vendors and have sold over 500,000 mattresses. We offer free shipping on all of our products and we are also a Google Trusted Store. If you’re not satisfied with the mattress you purchased US-Mattress.com will exchange it for another one within 120 days of your purchase. Don’t forget about our furniture options, bedding and linens available. We carry more than 20,000 products all at the lowest prices guaranteed! Visit our website today!

Contact
1-800-455-1052
United States

88 reviews for US Mattress Review

4.5
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  1. Redsharpie

    Everything went smoothly. Mattress has been great.

  2. ZELMA DEPASQUALE

    Easy to work with. They listen to what you want and get it handled. I will be getting another mattress after the new year.

  3. SRB

    Great mattress. Good delivery service.

  4. Marjan

    Fast, easy, reliable. It was the third time I purchased a mattress from them over the years.

  5. customer

    I have been a US Mattress customer for 16 years and have bought five mattress from them and have always had great service and honest reviews from them! Now my 24 year old son has continued the tradition and purchased a mattress from them for his new townhome and he is very satisfied with the quality and price and service they have provided us through the years.

  6. Jay

    The mattress is fine, it isn't quite as firm as I would like but it will work.

  7. EG

    Always an easy and consistent experience. Highly recommend

  8. CAREN H

    The customer service online was superb, they couldn't have been nicer and more helpful in trying to find the perfect bed for me and my back. I spoke to the same customer service representative a couple of times before making my decision. They did not push at all and let me take my time which I very much appreciated. The delivery was on time and perfect and the deliverymen were wonderful. They were not only efficient and courteous, but they helped me with an issue with my other mattress and went above and beyond in a very efficient and timely manner. I would absolutely positively recommend!

  9. Tuna Guvenel

    After some hi-chaps, we got the Mattress and we are very for the product and well organized professional service. Thank you.

  10. Charles Woodall

    You made me pay more because of your mistakes and a defective & ill described mattress. May not do business again with you. No need to explain more. Not good customer support.

  11. Fran

    The box spring came larger than ordered causing problems with placing it in an antique bed. The changes that we made to the bed are unfortunate for this family heirloom. It is disappointing to have the box spring not made of the same fabric as the mattress. Defeates the purpose of a custom order.

  12. shelmac

    Great service, great mattress, good prices. We had a hiccup in our delivery because we are in a remote area on the Oregon coast — but it was resolved with the help of the really GOOD service team. It is the mark of a GREAT company that can resolve problems that crop up. We will definitely buy our next mattress from US Mattress.

  13. Pamela Taylor

    Absolutely love this mattress we have purchased a total so 2 twin & 2 kings

  14. Donald Harmon

    Good product (Beautyrest extra firm mattress) at a good price, Delivery was slow, scheduled by shipping company a month after notification

  15. Bob

    They did everything as promised. We bought from them 15 years ago and were satisfied also.

  16. LINDA K

    Excellent customer service, extremely knowledgeable about mattresses, way more so than the local mattress stores. I will never buy a mattress anywhere else. Love my new mattress!

  17. FORREST C.

    The mattress purchase was quick and painless thanks to a knowledgeable sales person who knew his products. We knew we wanted a mattress that was more plush than firm, and a tighttop vs the pillowtop which by our experience have a tendency to incur body impressions sooner. So by the US mattress rating guide we went with a "plush 6" which was the Sealy Copper Mountain with a coil count of over 1000, and cool foam mixed in. It was a perfect fit. Highly recommend US mattress and the Sealy Posturpedic Copper Mountain plush mattress for those looking for a plush feel with some firm mixed in.

  18. Eric B

    good price for value and on time friendly delivery!

  19. D.C.

    Very satisfied with both the mattresses and the services provided by US Mattress. We bought two mattresses during the last two years and both were exactly as described and expected. The US Mattress personnel are very professional and helpful. The whole transaction, from ordering to delivery went very smoothly. Highly recommended.

  20. Ryan Ferguson

    Despite some trepidation due to some bad internet reviews, my experience ordering through US Mattress was great. Everything arrived before our expected delivery date, everything arrived simultaneously, and everything was better than we expected quality wise. I would definitely recommend to anyone looking for a mattress.

  21. Larry D Ratke

    Quick delivery and we got what we ordered, Great experience.

  22. Randall S

    I'm not sure I care for them. Talked to 2 different people and was given 2 different answers. One of them (some guy) had a take it or leave it attitude which I didn't like. It was my first time to buy a mattress like this much less a used one and I was apprehensive. My matteress was a return so only have a 3 year warranty but I do like it. It's a sterns and foster so there is a good chance it will last. U S matteress said they would send me some points toward buying accessories but I have yet to see it. I guess I can forget about that. If buying new I could have gotten pretty much the same deal else where.

  23. DELMA BORG

    Donna Zaner was EXCELLENT! EXTREMELY helpful when we bought a small motel and needed advice on mattresses and pillows!

  24. RUBEN DELUCCA

    Your sales and customer support personnel were very helpful. I hesitated in purchasing a mattress and box spring online but after shopping the brick and mortar stores I knew what I wanted. Your very competitive prices and sales consulant made my decision easy.

  25. BRIAN GILBERT

    Very nice delivery guys. They called when they were on there way. They took the old mattress and their garbage. Thank you!

  26. Jason Youso

    Takes forever for shipping. Costs $139 to send back the mattress if you dont like it. Can only exchange, no refunds and the shipping company just left it on my porch and not in the time frame they said they would be there. Never again will i buy online.

  27. Dallas Customer

    The ordering was straight forward and I liked that the mattress was made to order. However, the transition to the delivery needs improvement particularly updates and delivery coordination. It just wasn't smooth and intuitive. Nevertheless, the savings were worth it.

  28. James H McCash

    JUST GOT MATTRESS AND I'M JUST TRYING TO GET USE TO IT. s So far so good.

  29. WendyQ

    This was my third purchase. Best pricing on mattresses with no issues with delivery or products.

  30. ELIZABETH HAM

    My mattresses were delivered at the prearranged time. They are a good quality for a fair price. The delivery guys were polite and efficient. I would recommend this business, as it was recommended to me.

  31. ricardo hernandez-rodriguez

    In the web site state that the mattress will take about 2… 3 weeks for the delivery. It only took 1 week…. Delivery was quick and very professional

  32. Darryl Sanders

    Mattress is a good one.
    Price was good.
    Delivery people awesome, delivery and set up 45 minutes.

  33. Patski

    We have struggled for years with bad mattresses. We saw an ad from us mattress com. We ordered one king size and got a good deal. It arrived after 3 weeks. The delivery guys were in and out in 5 minutes. We couldn't be more pleased.

  34. Carol Paskewitz

    The mattress and bed itself are just fine. It took much longer to get delivered than I had expected because the email I received said the carrier who was delivering it would get in touch with me to schedule the delivery.When I got the email saying it was ready to be delivered I waited about a week before I tried to arrange the delivery. Despite what the email said, the carrier said it was my responsibility to schedule the delivery. The delivery was scheduled for one date. I waited all day but it never came so I had to reschedule it. Fortunately on the second day, it was delivered fairly early in the day so I didn't have to wait all day.

  35. JEFF HOPPIE

    Service and delivery was great!

  36. Customer

    An easy and quality experience! Fast delivery with excellent service.

  37. Tom

    Simply outstanding. Fast friendly service, shipping and rewards. Terrific experience.

  38. Bob

    Needs Handles to be able to turn. Otherwise finr.

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